Frequently Asked Questions

How much am I paying to view

When you topup you are buying credits, to buy these credits you will be charged in your own currency, the number of credits you purchase is shown next to the amount of money you spend. The amount you pay to watch is in credits not your chosen currency.

Each movie / clip is charged at a different amount of credits when streaming which is shown in the top left hand corner of the video player and the clip descriptions below.


My credit card won't go through, why not?

Please make sure you have put all the correct details in as stated on your credit card and statement, and of course ensure you have available funds. We support payment via Mastercard and Visa only.


What will show on my credit card bill?

You will see your payments go through our payment facility and named: CG Billing.


I'm having an issue, who do I contact

Please click this link and enter the issue you are experiencing and we will get back to you within 24 hours during weekdays or the working day following the weekend.


How do I access downloads?

Downloads are not currently available, however they are currently in the pipeline and should be available in the coming months.


Can I stream on my mobile phone / mobile device?

We are working on our mobile platform and it should be available shortly.